• All orders are sent with Evri, and are shipped from London on Mondays & Thursdays.
• UK shipping is included with delivery taking 2-4 days once shipped. You will receive a tracking code
• International orders are sent via a tracked service and can take 2-4 weeks to arrive depending on where you are based, sometimes faster. If you cannot see your country in the shipping options please drop us a message.
• We are not responsible for customs charges on delivery, but we do all we can so customers don't have to pay import tax.
• All orders are packaged in biodegradable mailing bags, you can use them again for your own posting !
• We don't offer returns or refunds, only exchanges for our designs only, within 14 days of receipt subject to availability.
• Exchanges can only be made for the same item in a different size. Please email firstname.lastname@example.org to request an exchange.
• If you bought the smallest or biggest size and we don't offer a smaller/bigger option, we will accept a return for store credit.
• Items sent back to us without requesting an exchange will not be accepted.
• Exchanges are only possible when the size you want is in stock. Upon accepting your exchange item, we will refund you the item price.
• You are responsible for the cost of returning the item to us and your exchanged piece(s) will be sent out once we receive the return.